Privacy Policy

You can find out in detail what these rights are and how to exercise them in the last section of this Privacy Policy 2.6Data protection - Our view Data protection is more than just a chore for us! Personal data has a great value and mindful handling of this data should be a matter of course in our digitalized world. In addition: you as a website visitor should be able to decide for yourself what "happens" to your data: when and by whom. Therefore, we undertake to comply with all legal provisions, collect only the data necessary for us and, of course, treat them confidentially. 2.7Disclosure and deletion The transfer and deletion of data are also important and sensitive topics. Therefore, we would like to briefly inform you in advance about our general approach to this. A transfer of data only takes place on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if it is a so-called Data Processor and a Data Processing Agreement has been concluded in accordance with Art. 28 GDPR. We delete your data when the purpose and the legal basis for processing cease to apply, and the deletion does not conflict with any other legal obligations. A 'good' overview of this is also provided by Art. 17 GDPR. For all further information, please refer to this Privacy Policy and contact the responsible person if you have any specific questions. 2.8Hosting This website is hosted externally. The personal data collected on this website is stored on the host's servers. This includes the automatically collected and stored log files (see below for more details), as well as all other data provided by website visitors. External hosting is used for the purpose of secure, fast and reliable provision of our website and in this context serves to fulfil the contract with our potential and existing customers. The legal basis for the processing is Art. 6 para. 1 lit. a; b and f GDPR, as well as § 25 para. 1 TDDDG. insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TDDDG. Our hoster only processes data that is necessary for the fulfilment of its service obligation and acts as our Data Processor, which means that it is subject to our instructions. We have concluded a corresponding Data Processing Agreement with our hoster. We use the following hoster: WiX Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel. support@wix.com https://de.wix.com/about/privacy. 2.9Legal basis The processing of personal data always requires a legal basis. The GDPR provides for the following possibilities in Art. 6 (1) Sentence 1: a)The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes. b)the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the data subject's request. c)processing is necessary for compliance with a legal obligation to which the responsible person is subject to. d)the processing is necessary in order to protect the vital interests of the data subject or another natural person. e)processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible was transferred. f)processing is necessary for the purposes of safeguarding the legitimate interests of the responsible or of a third party necessary, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override this, in particular where the data subject is a child. In the following sections, we will provide you with the specific legal basis for the respective processing. 3.What happens on our website By visiting our website, we process personal data from you. To protect this data as best as possible against unauthorized access by third parties, we use SSL or TLS encryption. You can recognize this encrypted connection by the fact that a https:// or a lock symbol is displayed in the address bar of your browser. In the following, you will learn what data is collected when you visit our website, for what purpose this is done and on what legal basis. 3.1Data collection when calling up the website By calling up the website, information is automatically stored in so-called server log files. This is the following information: Browser type and version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP address This data is temporarily required in order to be able to display our website to you permanently and without problems. In particular this data thus serves the following purposes: System security of the website System stability of the website Website troubleshooting Connecting to the website Website presentation The data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular the interest in the functionality of the website as well as its security. If possible, this data is stored pseudonymously and deleted after the respective purpose has been achieved. Insofar as the server log files allow the identification of the person concerned, the data is stored for a maximum period of 14 days. An exception exists if a security-relevant event occurs. In this case, the server log files are stored until the elimination and final clarification of the security-relevant event. For the rest, a consolidation with other data does not take place. 3.2Cookies 3.2.1General This website uses so-called cookies. This is a data record: information that is stored in the browser of your terminal device and is related to our website. By setting cookies, the navigation of the website in particular can be made easier for the visitor. In our Cookie Consent Tool, you will find all information about the cookies that we have in use on our website (if applicable, after your consent). 3.2.2Reject cookies You can manage all cookies that are not technically necessary directly via our cookie consent tool. The setting of cookies can be prevented by adjusting the settings of your browser. Here you can find the corresponding links to frequently used browsers: Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=Cookies+l%C3%B6schen&redirectlocale=en Google https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de Microsoft Edge: https://support.microsoft.com/de-de/windows/verwalten-von-cookies-in-microsoft-edge-anzeigen-zulassen-blockieren-l%C3%B6schen-und-verwenden-168dab11-0753-043d-7c16-ede5947fc64d Safari: https://support.apple.com/de-de/guide/mdm/welcome/web and https://support.apple.com/de-de/guide/safari/sfri11471/mac. As far as you use another browser it is recommended to use your browser and 'delete and manage cookies' in a search engine and follow the official link to your browser to follow. Alternative you can use your Cookie settings also underwww.aboutads.info/choices/ or www.youronlinechoices.com manage. However, we must inform you that comprehensive blocking/deletion of cookies may lead to impairments in the use of the website. 3.2.3Technically necessary cookies We use technically necessary cookies on this website to ensure that our website functions without errors and in accordance with applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies. The legal basis for this is, depending on the individual case, Art. 6 para. 1 lit. b, c and/or f GDPR. 3.2.4Technically unnecessary cookies We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyse the surfing behaviour of the website visitor or to offer functions of the website that are not technically necessary. The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR. Technically unnecessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool. 3.3Data processing through user input 3.3.1Own data collection We offer the following (service) on our website: Contact Forms. For this purpose, we collect the following data: Name E-mail address Address Phone number The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose ceases to apply and it is possible in accordance with the legal requirements. 3.3.2Contact a)E-mail When you contact us by email, we process your email address, and any other data contained in the email. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies, and it is possible in accordance with the legal requirements. b)Phone If you contact us by telephone, the call data may be stored pseudonymously on the respective terminal device and with the telecommunications provider used. Personal data collected during the telephone call will only be processed in order to handle your request. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose ceases to apply, and it is possible according to the legal requirements. c)Contact form We offer a contact form. This is used to contact our company. In this form we usually process your first and last name, your telephone number, your e-mail address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the respective responsible e-mail addresses. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen. We bind the contact form of Wix Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel https://de.wix.com/about/Drivacy on our website. d)Chat Wix Chat We have integrated the chat function of Wix on our website. This service is offered by Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel. With the help of this service, we can enable communication via chat between website visitors and us directly on the website and in this way clarify (pre-)contractual questions and provide advice. Wix sets cookies with which the website visitor's Internet browser can be recognized in order to ensure that individual users of our website's chat function can be distinguished. The information generated by the cookies (including the IP address) is transmitted to a Wix server and stored there. The legal basis for this is consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time. Otherwise, the legal basis for the processing is Art. 6 para. 1 lit. b. GDPR. Communication via chat serves the fulfilment of our contractual relationship or the initiation of such a relationship by providing advice and answering questions. The data will be deleted as soon as they are no longer necessary for the purpose of collection. More information: https://de.wix com/about/privacy. e)Chatbot OpenAI Chatbot A chatbot provided by OpenAI, 3180 18th St, San Francisco, CA 94110, USA, is integrated on our website. The chatbot is used to communicate with visitors to the website in real time, answer queries and provide support. When using the chatbot, the communication content (the messages exchanged via the chatbot) is processed. In addition, various other personal data may be processed, including - Metadata (such as IP address, communication timestamp) - Technical information (such as operating system and browser type used). The data collected is used to ensure the functionality of the chatbot, to answer inquiries and to improve the user-friendliness of our website. The legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR, as the processing is necessary for the performance of a contract or for the implementation of precontractual measures. In addition, there is a legitimate interest pursuant to Art. 6 para. 1 lit f GDPR in improving our communication processes. The data will be deleted as soon as it is no longer required for the purpose for which it was collected. Mandatory statutory retention periods remain unaffected OpenAI is certified under the EU-U.S. Data Privacy Framework (DPF) to ensure an adequate level of data protection. This certification also includes the Swiss- U.S. and UK Extension to the EU-U.S. Data Privacy Framework. In addition, the EU Commission's Standard Contractual Clauses (SCCs) are applied to data transfers. Further information on data processing can be found here: https://openaicom/de-DE/policies/privacy-policy/. f)WhatsApp Business The WhatsApp Business service, operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is used on this website. WhatsApp Business enables communication via the WhatsApp platform in order to process requests and messages. Personal data such as telephone numbers, message content, metadata (e g. timestamps, IP addresses) and technical information about the devices used are processed. The purpose of data processing is to process and respond to inquiries made via WhatsApp and to improve customer service. The legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR, as it is necessary for the fulfilment of (pre-)contractual obligations, as well as Art. 6 para. 1 lit. f GDPR due to the legitimate interest in efficient communication with customers and interested parties. WhatsApp Business does not use cookies to provide the communication function. Data may be transferred to third countries, in particular to the USA. An appropriate level of data protection is guaranteed by the EU Commission’s Standard Contractual Clauses (SCC). The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected, or deletion is requested. Statutory retention periods remain unaffected. Further information on data processing can be found here: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 g)Appointment tool Book Appointment www.procsen.com 3.4Cookie Consent Tool 3.4.1Wix To ensure that only those cookies are set on our website for which there is a legal basis, we use the consent management tool from the Wix. This service is provided by Wix.com Ltd, 40 Nemal St., 6350671 Tel Aviv, Israel. This service is used to obtain the consent of the website visitor to the storage of certain cookies in his browser or the use of certain technologies and to document it in accordance with data protection law. When this website is called up, the consent given by the website visitor or the revocation of consent is stored as a Wix cookie in the browser of the website visitor. For this purpose, a connection to the servers of Wix is established. The legal basis is Art. 6 para. 1 lit. c GDPR. Wix is used to obtain the legally required consent for the use of cookies. Until the website visitor requests deletion or Wix deletes the data itself or the purpose for storing the data no longer applies, the collected data will be stored. This does not affect the mandatory statutory retention periods. 3.5Website Builder System 3.5.1Wix To create our website, we use the service Wix. The is a service of Wix.com Ltd, Namai 40, 6350671 Tel Aviv, Israel. Wix is a website builder system that lets you create HTML5 websites and mobile websites. It is an online platform based on the cloud principle. This makes it very easy to add the features to your own website. With this service, we can design our website according to our needs and meet our goal of user-friendliness. Wix uses cookies. These cookies are only set with the consent of the website visitor and can be revoked at any time. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR. Furthermore, the use of the service is technically necessary for us to display our website. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR. The data will be deleted as soon as they are no longer necessary for the processing purposes. More information: https://de.wix.com/abouVDrivacy. 3.6Mailing service We use WIX as a mailing service. This service is provided by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel. It is the email marketing function of WIX. The processing is either based on consent according to Art. 6 para. 1 lit. a GDPR, as far as we use the mailing service to contact our leads. The consent can be revoked at any time. When sending e-mails for the specific purpose of initiating a contract or in an existing contractual relationship, the legal basis for the processing is Art. 6 (1) lit. b GDPR, as the services used serve customer management and the fulfilment of our contractual performance. The data will be deleted at the end of the contract between us and WIX. More details: https://de.wix.com/manage/privacy-security-hub. https://de.wix.com/about/privacy. 3.7Analysis and tracking tools 3.7.1Google Analytics We use Google Analytics on this website. Google Analytics is a web analytics service. This service is provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4. Ireland. Google Analytics uses cookies to recognize the user and thus analyse usage behaviour. These cookies are only set with consent. Consent can be revoked at any time and managed in our cookie consent tool. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. The information collected here is usually transferred to a Google server in the USA and stored there. On July 10, 2023, the European Commission adopted an adequacy decision for the USA. Google LLC is certified under the EU-US Privacy Framework. However, as the Google servers are located worldwide and data transfer to third countries (e g. Singapore) cannot be ruled out, the EU Commission's Standard Contractual Clauses (SCC) apply. The use of Google Analytics results in IP anonymization. The IP address of the respective user is shortened on servers within the member states of the EU (or the European Economic Area) in such a way that it is no longer possible to trace it back to a natural person. In addition, Google undertakes to provide appropriate data protection via the Google Ads data processing conditions and creates an evaluation of website use and website activity and provides the services associated with use. The Google Ads Data Processing Terms apply to companies that are subject to the EU General Data Protection Regulation (GDPR) of the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) or similar regulations. An additional browser plugin can be used to prevent the information collected (such as the IP address) from being sent to Google and used by Google. The plugin and further information you will find under https://tools.google.com/dlpage/gaoptout?hl=de. Otherwise, the storage period depends on the type of data processed. Each customer can choose how long Google Analytics stores data before it is automatically deleted. The maximum lifespan of a Google Analytics cookie is two years. Further information on the use of data by Google you will find also under https://support.google.com/analytics/answer/6004245?hl=de. For all further questions you can also directly turn to support-deutschland@google.com 3.7.2Google Consent Mode We use Google Consent Mode on our website to customize the use of Google services based on your consent. This means that, depending on your consent, we either use the full functionality of these services or only carry out limited data collection. Google Consent Mode allows a certain amount of data processing, even if consent is denied, but in anonymized form. We use the basic consent mode. This enables us to continue collecting aggregated data even if you have not consented to certain cookies. IP addresses may be transmitted to Google. The processing serves to improve our website and to analyse conversion events in anonymized form. This enables us to better assess the performance of our marketing measures. The processing is carried out in our legitimate interest in being able to better control and use certain functions of the Google services used on the website that require consent. The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Further information on Google Consent Mode can be found at: https://support.qo oqle.com/analytics/answer/9976101. 3.7.3 Google Maps We use Google Maps on this website. Google Maps is a web mapping service. This service is provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. When using Google Maps, the IP address is stored. This data is usually transferred to a Google server in the USA and stored. We have no influence on this. Google may use Google Fonts for a uniform presentation. These fonts are loaded in the browser cache of the website visitor. Google Maps uses cookies. These cookies are only set with appropriate consent. The consent is revoked at any time. The legal basis is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply. More details: https://business.safety.google/controllerterms/ and https://business.safety.google/controllerterms/sccs/ https://policies.google.com/privacy?hl=de 3.7.4YouTube On this website we embed YouTube videos. YouTube is an online video platform. This service is offered by Google Ireland Limited ("Google"): Gordon House, Barrow Street, Dublin 4, Ireland. As soon as you start a video on our website, a connection to YouTube's servers is established. YouTube may set cookies on the end device of the website visitor after the start of a video in order to save settings and preferences and subsequently serve personalized advertising. The information obtained from this is also used for video statistics, to improve the user experience and to prevent fraud attempts. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. This consent can be revoked at any time. More information: https://policies.google.com/privacy?hl=de 3.7.5Google Tag Manager On this website we use Google Tag Manager. Google Tag Manager is a web analytics service. This service is provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. The Google Tag Manager does not store cookies and does not analyze independently. It only serves to manage the tools integrated via it. However, the IP address of the website visitor is recorded, which may be transferred to Google's parent company in the USA. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the uncomplicated integration and management of various tools on its website. More details: https://policies.google.com/privacy?hl=en 3.7.6Google Ads We use Google Ads on this website. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. The service enables us to link advertisements in the Google search engine to specific keywords and to place targeted advertisements based on existing user data. Cookies are used for conversion tracking. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time. In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply. More details: https://privacy. gooqle.com/businesses/controllerterms/mccs/. 3.7.7Google AdSense We use Google AdSense on this website. Google AdSense is a service that embeds advertisements into a website. This service is offered by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. When selecting advertising, the so-called "context information" (e g. location, content of the website) is used in the non-personalized mode. Google AdSense uses cookies to fight against fraud and abuse. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time. In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply. More details: https://privacy. google.com/businesses/controllerterms/mccs/ https://adssettings.google.com/authenticated https://policies. gooqle.com/technoloqies/ads https://www.google.de/intl/de/policies/privacy 3.7.8WIX Analytics We integrate the analytics functions of Wix on our website. This service is offered bywix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel. Wix Analytics collects and stores various types of user data for optimization and marketing purposes. This data is anonymized and summarized in statistical reports. The information collected includes login data, time zone settings, operating system and platform used, details of website visits such as the URL, duration of use, number of pages visited per session, search terms entered, information about interactions on the website, such as content searched for or viewed, page response speed and conversion rate. Wix Analytics uses cookies for this purpose. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. Otherwise, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the analysis to ensure the technical stability of our website. More information: https://de.wix.com/about/privacy. 3.7.9Google Search Console We integrate the Google Search Console service on our website, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Search Console is a service that enables us to monitor the indexing status of our website and optimize its visibility in Google search results. Various data is processed, including information on website performance, clicks, accesses and technical errors that occur on the website. The purpose of data processing is to improve search engine optimization (SEO), analyse the technical performance of the website and correct errors. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in optimizing our website in the search results and ensuring its functionality. Google Search Console does not set cookies on our website. However, data may be transferred to third countries, in particular to the USA, as Google operates servers worldwide. The standard contractual clauses (SCCs) of the EU Commission are used to ensure an adequate level of data protection. The data is stored for as long as it is necessary for the respective processing purpose or until the user requests deletion. Further information on data processing can be found at https://policies.google.com/privacy 3.8Third-party content 3.8.1Google Fonts We use Google Fonts on this website. Google Fonts is a tool that enables a uniform display of fonts (so-called Google Fonts). This service is offered by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. As soon as a website visitor visits a website that uses Google Fonts, the browser used must connect to the Google servers. No cookies are set in this process. However, the IP address of the website visitor is recorded and used for analysis purposes. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. This consent can be revoked at any time. Details: https://developers.google.com/fonts/faq?hl=de https://policies.google.com/privacy?hl=de We use Google Fonts on our website. Here, fonts are provided and used by Google in order to be able to display them accordingly. This service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). 3.8.2GTranslate We integrate the translation function Google Translate from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA on our website. We have no influence on the translation of the texts. The texts may contain incorrect or arbitrary expressions. To use the functions of Google Translate, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. We have no influence on this data transfer. The use of Google Translate is in the interest of easy accessibility and accessibility of our online services for international visitors. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. More information: https://policies.google.com/privacy?hl=de&gl=de 3.8.3 WIX CDN We use the CDN from WIX. This service is provided by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel. A Content Delivery Network (CDN) is a distributed network of servers used to deliver web content such as web pages, images and videos to users faster by providing the data from a server geographically closer to the user. This reduces loading times and improves the user experience while protecting websites from high traffic loads and security threats. Personal data is forwarded to WIX for this purpose. The legal basis is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in increasing the security and delivery speed of our website and in using a CDN. This data is stored until the person concerned requests deletion, the consent to storage has been revoked or the purpose for storage no longer applies. Further information: https://de.wix.com/manaqe/privacy-security-hub https://de.wix.com/about/privacy. 3.8.4 OpenAI API We integrate the functions of the OpenAI API on our website. This service is offered by OpenAI Inc, 3180 18th Street, San Francisco, California 94110, USA. OpenAI has focused on the development of artificial intelligence and machine learning. With the help of the OpenAI API, we are able to develop our own Al tools based on the databases and capabilities of ChatGPT/OpenAI. All inputs in our tool are processed. Basically, these inputs, e g. natural language, images or other data formats, are processed by OpenAI in order to develop machine learning models. This data is then used to improve or train the respective tool. OpenAI collects the IP address when a tool is used. If the respective tool is not filled with personal data, no personal data other than the IP address is collected. OpenAI can set cookies. This is only done with prior consent. The legal basis for this is Art. 6 para. 1 lit. a GDPR. Otherwise, the legal basis for the processing of data is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in using the possibilities of Al and ML models in our tools and integrating them on our website in order to optimize our service technically and economically. If the function to automatically delete the chat history is not activated, the data entered will remain with OpenAI for 30 days in order to train the models. In the case of data transfer to the USA, the standard contractual clauses (SCO) of the EU Commission apply. More information: https://openai.com/de-DE/policies/privacy-policy/ 3.8.5Google API’s We use services from Google APIs on our website. Google APIs are operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service enables the integration of various Google services such as Google Maps, Google Analytics and other APIs to provide functions such as map display, data analysis or authentication. When using Google APIs, various personal data is processed, including, but not limited to, IP addresses, location data, device information and usage data. The purpose of data processing is to provide enhanced functions on our website, to improve the user experience and to optimize our services by integrating third- party services. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in the integration and use of third-party APIs. Google APIs may set cookies, in particular for analysis or tracking purposes, to collect user data. These cookies are only set with consent, which can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR. Data is transferred to a third country, in particular to the USA. Google uses standard contractual clauses (SCC) of the EU Commission as a suitable guarantee. The data will be stored until the purpose of storage no longer applies or the data subject requests deletion. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://policies. google.com/privacy. 3.8.6Google Video We integrate functions of Google Video, a service for the provision and playback of video content, on our website. The service is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Video enables the playback of video content hosted and streamed via Google's network, often in conjunction with YouTube or other Google services. The processed data includes technical data such as IP address, browser information, interaction data with the video content and usage behaviour. The purpose of the data processing is the provision of video content and the analysis of user behaviour to optimize the services. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in the provision and optimization of video content. Google Video uses cookies and similar technologies to analyse usage data and optimize video playback. These cookies are only set with the user’s consent and can be revoked at any time. The legal basis for the use of cookies is Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TDDDG. Data is transferred to the USA. Google LLC uses the EU Commission's Standard Contractual Clauses (SCC) as guarantees for data protection when transferring data to third countries. The data is stored until the purpose of storage no longer applies or deletion is requested. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://policies.google.com/privacy?hl=de 3.8.7 Google Sheets We incorporate content from Google Sheets, an online spreadsheet service operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. Google Sheets enables the creation and editing of tables in the cloud, allowing multiple users to work on the documents simultaneously. The processed data includes technical data such as IP address, browser information and interactions with the embedded content as well as information entered into the spreadsheets by the users. The purpose of data processing is to provide a platform for collaboration on tables in real time and to optimize interaction and user experience. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in the provision and optimization of collaborative functions. Google Sheets sets cookies and uses similar technologies to analyze the use of the platform and improve the user experience. These cookies are only set with the user's consent and can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Data is transferred to the USA. Google LLC uses the EU Commission's Standard Contractual Clauses (SCC) as guarantees for data protection when transferring data to third countries. The data is stored until the purpose of storage no longer applies or deletion is requested. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://policies.google.com/privacy. 3.8.8 Google Hosted Libraries On our website, we integrate content from Google Hosted Libraries, a third-party service operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Hosted Libraries provides frequently used JavaScript libraries (such as jQuery) and optimizes their loading speed via a global content delivery network (CDN). The processed data includes technical information such as IP address, browser information and the use of the embedded libraries. The purpose of data processing is to provide JavaScript libraries and improve website performance. Google Hosted Libraries uses cookies and similar technologies, mainly for security and functional purposes. These cookies are necessary for the secure operation of the website. The legal basis for this is Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in the security and functionality of the website. Data is transferred to the USA. Google LLC uses the EU Commission's Standard Contractual Clauses (SCC) as guarantees tor data protection when transferring data to third countries. The data is stored until the purpose of storage no longer applies or deletion is requested. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://policies.google.com/privacy. 3.8.9WhatsApp Business API Functions of the WhatsApp Business API are integrated on this website. This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The WhatsApp Business API enables companies to communicate with customers via the WhatsApp platform, including sending messages, notifications and providing customer service. Personal data such as telephone numbers, message content, metadata (e g. timestamps) and technical data for the use of the API are processed as part of its use. The purpose of data processing is to enable efficient and direct communication via WhatsApp in order to answer inquiries, provide support and provide information. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in optimizing customer communication and support. WhatsApp sets cookies that are used for functionality, analysis and marketing purposes to collect usage data and optimize the platform. These cookies are only set with consent and can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR. Personal data may be transferred to third countries, in particular to the USA, when using the service. WhatsApp uses the EU Commission's Standard Contractual Clauses (SCC) as guarantees for data protection when transferring data to third countries. The data is stored for as long as it is required to fulfil the respective purposes or for as long as deletion is requested, whereby mandatory statutory retention periods remain unaffected. Further information on data processing can be found at https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=03.8.10 3.8.10Wix Multilingual We use Wix Multilingual on our website, a service for creating multilingual websites, provided by Wix.com Ltd, 40 Namai Tel Aviv St., Tel Aviv, Israel. Wix Multilingual enables us to offer our website in several languages and thus reach an international audience. When using Wix Multilingual, data such as language preferences and technical information such as IP address and browser type are processed. The data is processed for the purpose of providing a multilingual website and improving the user experience. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR due to our legitimate interest in the international orientation of our website. Wix Multilingual can set cookies to save language settings. These cookies are only set with consent and can be revoked at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Data is transferred to a third country, namely Israel. Israel has an adequacy decision from the European Commission, so that an adequate level of data protection is guaranteed. The data is stored until deletion is requested, consent is revoked or the purpose for storage no longer applies. Statutory retention periods remain unaffected. Further information on data processing can be found at https://de wix.com/about/privacy. 3.8.11Wix Members We use the Wix Members Area on our website. This service makes it possible to create a personal account on our website in order to access exclusive content and functions. The provider is Wix.com Ltd, 40 Namai Tel Aviv St., Tel Aviv 6350671, Israel. When using the Wix Members Area, personal data such as name, e-mail address, profile picture and other voluntary information is processed. The purpose of data processing is to provide personalized content and to manage member accounts. The legal basis for the processing is Art. 6 para. 1 lit. b GDPR, as the processing is necessary for the performance of a contract if the registration and use of an account is an integral part of the contract. For optional processing such as analysis or marketing purposes, the consent of the user is required, based on Art. 6 para. 1 lit. a GDPR. Wix sets functional cookies that are necessary for the provision of the services. These cookies are set on the basis of Art. 6 para. 1 lit. f GDPR, as there is a legitimate interest in ensuring the functionality of the website. Additional cookies such as analysis or marketing cookies are only set with consent, based on Art. 6 para. 1 lit. a GDPR. Data is transferred to Israel. The European Commission has decided that Israel offers an adequate level of data protection (adequacy decision). The data is stored until the purpose of storage no longer applies or deletion is requested. Mandatory statutory retention periods remain unaffected. Further information on data processing can be found here: https://de.wix.com/about/privacy 3.8.12 Wix Shops We integrate the functions of Wix Shops on our website. Wix Shops is operated by Wix.com Ltd, 40 Namai Tel Aviv St., Tel Aviv, Israel. The service enables companies to create and manage an online store in order to sell products online and maintain customer relationships. When using Wix Shops, various personal data is processed, including name, contact information (e-mail address, telephone number), payment information (e g. credit card or IBAN data), IP addresses and usage data for analysing the behaviour of website visitors. This data is processed for the purpose of processing orders, providing customer service and improving the user experience on the platform. The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, as the processing is necessary to fulfil contractual obligations, as well as Art. 6 para. 1 lit. f GDPR, in order to maintain a legitimate interest in improving our services and the user experience. Wix uses cookies, including functional cookies and analysis cookies, to ensure the functionality of the online store and to analyse user behaviour. These cookies are only set with consent, which can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Data is transferred to third countries, in particular to Israel. This transfer takes place under the guarantees of the EU Commission, as Israel is recognized as a country that offers an adequate level of protection for personal data. The data is deleted as soon as it is no longer required for the purposes of its processing, or the user requests its deletion; statutory retention periods remain unaffected. Further information on data processing by Wix can be found in Wix's privacy policy at: https://www.wix.com/about/privacy. 3.8.13 Freepik On our website we use content from Freepik, a service provided by Freepik Company S.L, Calle Molina Lario 13, 5a: 29015 Malaga, Spain. Freepik offers an extensive collection of vector graphics, stock photos, illustrations and PSD files that can be used for the visual design of websites and other projects. When using Freepik content on our website, no personal data is collected or processed. However, Freepik uses cookies to ensure the functionality of the website and to improve the user experience. These cookies are only set with your consent and can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR. As Freepik is a Spanish company, there is no transfer of personal data to third countries outside the European Union. Further information on data processing by Freepik can be found at: https://de.freepik.com/legal/privacy 3.8.14 Wix FAQ On our website, we use the FAQ app from Wix, a service provided by Wix.com Ltd, 40 Namai Tel Aviv St, Tel Aviv 6350671, Israel. This app makes it possible to present frequently asked questions (FAQs) in a structured manner and offer visitors quick answers to their concerns. No personal data is collected from users unless it is provided voluntarily as part of an inquiry or interaction. The purpose of data processing is to improve customer service by providing an informative FAQ section. The legal basis for the processing of voluntarily provided data is Art. 6 para. 1 lit. a GDPR, based on the user's consent. The FAQ app uses cookies to ensure functionality and optimize the user experience. These cookies are only set with consent and can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR. Personal data is transferred to Israel. The European Commission has decided that Israel offers an adequate level of data protection (adequacy decision). The data is stored for as long as it is required for the stated purpose or as long as statutory retention periods require. Further information on data processing can be found at https://de.wix.com/about/privacy. 3.815[..] 3.9 Audio and video conferencing 3.9.1Zoom For communication with customers, we use Zoom. Zoom is an online conferencing tool. This service is provided by Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA95113, USA. When communicating with this tool via video or audio conferencing, personal data is processed by us and the tool provider. The data collected in this process includes all information you provide when using the tool. In addition, metadata regarding the conference is processed. Furthermore, technical information is processed, which is required for the function of the online communication. Furthermore, all files that are shared within the tool are stored on the servers of the tool provider. Zoom may also set cookies. These cookies are set only with consent. The consent can be revoked at any time. The legal basis for this is Art 6 para. 1 lit. a GDPR Otherwise, the legal basis for the processing of data by Zoom is Art. 6 (1) lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to facilitate communication with our company. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected. In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply. More information: https://www.zoom.com/en/trust/privacy/privacy-statement/?cms_guid=false&lang=null 3.9.2Microsoft Teams For communication with customers, we use Microsoft Teams. Microsoft Teams is an online conferencing tool. This service is provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland When communicating with this tool via video or audio conferencing, personal data is processed by us and the provider of the tool. The data collected includes all information that you provide when using the tool. Metadata relating to the conference is also processed. Furthermore, technical information required for the function of online communication is processed. Furthermore, all files that are shared within the tool are stored on the tool provider's servers. Microsoft Teams may also set cookies. These cookies are set only with consent. This consent can be revoked at any time. The legal basis for this is Art 6 para. 1 lit. a GDPR. Otherwise, the legal basis for the processing of data by Microsoft Teams is Art. 6 para. 1 lit. b GDPR. The communication is related to the performance of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to simplify communication with our company. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected. More details: https://www.microsoft.com/de-de/privacy/privacystatement 3.9.3 Google Hangouts For communication with customers, we use Google Hangouts. Google Hangouts is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When communicating with this tool via video or audio conferencing, personal data is processed by us and the tool provider. The data collected in this process includes all information you provide when using the tool. In addition, metadata regarding the conference is processed. Furthermore, technical information is processed, which is required for the function of the online communication. Furthermore, all files that are shared within the tool are stored on the servers of the tool provider. Google Hangouts may also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art 6(1) lit. a GDPR. Otherwise, the legal basis for the processing of data by Google Hangouts is Art. 6 (1) lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to facilitate communication with our company. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected. More details: https://policies.google.com/privacy?hl=de 3.9.4Google Meet For communication with customers, we use Google Meet. Google Meet is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When communicating with this tool via video or audio conferencing, personal data is processed by us and the tool provider. The data collected in this process includes all information you provide when using the tool. In addition, metadata regarding the conference is processed. Furthermore, technical information is processed, which is required for the function of the online communication. Furthermore, all files that are shared within the tool are stored on the servers of the tool provider. Google Meet may also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art 6 para. 1 lit. a GDPR. For the rest, the legal basis for the processing of the data by Google Meet is Art 6 (1) lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to facilitate communication with our company. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected. More details. https://policies.google.com/privacy?hl=de 4.This is also important Finally, we would like to inform you in detail about your rights and how you will be informed about changes in data protection requirements. 4.1Your Rights in detail 4.1.1Right to information according to Art. 15 GDPR You can request information about whether personal data about you is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15(1) lit. a to h GDPR. 4.1.2Right to rectification according to Art. 16 GDPR This right includes the correction of inaccurate data and the completion of incomplete personal data. 4.1.3Right to deletion according to Art. 17 GDPR This so-called 'right to be forgotten' gives you the right, under certain conditions, to request the deletion of personal data by the controller. This is generally the case if the purpose of the data processing has ceased to exist, if consent has been revoked or if the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 (1) a to f GDPR. Furthermore, this "right to be forgotten" corresponds with the obligation of the controller under Art. 17 (2) GDPR to take appropriate measures to bring about a general erasure of the data. 4.1.4Right to restriction of processing according to Art. 18 GDPR This right is subject to the conditions set out in Art. 18(1 Xa) to (d). 4.1.5Right to data portability according to Art. 20 GDPR Here, the basic right to receive one's own data in a common form and to transfer it to another data controller is regulated. However, this only applies to data processed on the basis of consent or a contract pursuant to Art. 20 (1) (a) and (b) and to the extent that this is technically feasible. 4.1.6Right of objection according to Art. 21 GDPR In principle, you can object to the processing of your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and or profiling. 4.1.7Right to "decision in individual cases” according to Art. 22 GDPR In principle, you have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. However, this right is also subject to limitations and supplements in Art. 22 (2) and (4) GDPR. 4.1.8Other rights The GDPR contains comprehensive rights to inform third parties about whether or how you have asserted rights under Art. 16, 17,18 GDPR. However, this only applies insofar as this is possible or feasible with reasonable effort. We would like to take this opportunity to once again inform you of your right to withdraw your consent in accordance with Article 7 (3) of the GDPR. However, this does not affect the lawfulness of the processing carried out up to that point. In addition, we would also like to inform you about your rights according to §§ 32 ff. BDSG, which, however, are largely congruent with the rights just described. 4.1.9Right of appeal according to Art. 77 GDPR You also have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of personal data relating to you infringes this Regulation. 5.What if tomorrow the GDPR is abolished or other changes take place? The current status of this Privacy Policy is 14.03.2025. From time to time, it is necessary to adapt the content of the Privacy Policy in order to react to actual and legal changes. We therefore reserve the right to amend this Privacy Policy at any time. We will publish the amended version in the same place and recommend that you read the Privacy Policy regularly.